Program Specialist
HAPHousing™ is seeking a Program Specialist for emergency assistance shelters located in Springfield. In addition to case management duties, the Program Specialist will be responsible for supporting staff with complicated cases and assisting the Shelter Manager with staff training and orientation on program policies and procedures. In addition, the Program Specialist will support the Shelter Manager in tracking key performance outcomes and monitoring staff’s progress on their assigned caseloads. Candidates must be highly organized and detail oriented, committed to teamwork and customer service, and have excellent communication and computer skills. Must have 4 to 5 years of related experience in housing assistance programs. Bachelor’s Degree and Bilingual Spanish preferred. Wage range $17.32 – 20.78/hr. Interested applicants should send cover letter and resume to HR@haphousing.org or Human Resources, 322 Main St, Springfield, MA 01105. Please reference job number HSS28 in subject line and cover letter. Resumes accepted until position is filled.
Job Developer
HAPHousing™ is seeking a full time Job Developer for the Secure Jobs Workforce Development program. The Job Developer is responsible for promoting and developing employment and on-the-job training opportunities for program participants. The Job Developer will establish and maintain relationships with employers in the community and work with partner agencies to ensure successful and consistent job placement opportunities. The Job Developer will maintain contact with employer following placement to ensure job stability and will perform necessary post-placement and post-exit follow-up to ensure long-term job retention.
Bachelor’s degree in a related field preferred; or five years’ experience in a human services delivery system including two years’ experience in job development. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Bi-lingual (English/Spanish) preferred. Wage between $17.32 – 20.78/hr depending on education and experience, plus excellent benefits. Interested applicants should send cover letter & resume to HR@haphousing.org or Human Resources, 322 Main St, Springfield, MA 01105. Please reference job number HSS27 in cover letter and subject line. Resumes accepted until position is filled.
Bi-Lingual Housing Case Manager
HAPHousing™ is seeking bi-lingual Housing Case Managers to provide re-housing and/or stabilization services to homeless families placed in shelter. Responsibilities include assessment, triage, housing search and case management. This position will primarily focus on stabilization services such as tenancy preservation, financial education and making referrals for additional services. Strong candidates will have related experience with homeless families and housing programs; excellent organizational, verbal and written communication, and computer skills; knowledge of local community and service provider network; and a reliable car. Bi-lingual (Spanish/English) required. Wage range $14.58 – $17.49/hr depending on education and experience. Interested applicants should send cover letter and resume to HR@haphousing.org or Human Resources, 322 Main St, Springfield MA 01105. Please reference job number HSS26 in cover letter and subject line. Resumes accepted until position is filled.
Housing Case Manager for Homeless Families
HAPHousing™ is seeking a Housing Case Manager to provide re-housing services to homeless families in Scattered Site Emergency Assistance shelter units. Responsibilities include assessment, triage, housing search, financial education and making referrals for additional services such as workforce development. Strong candidates will have related experience with homeless families and housing programs; excellent organizational, verbal and written communication, and computer skills; knowledge of local community and service provider network; a reliable vehicle, and be bi-lingual (Spanish/English) preferred. Candidates must have a Bachelor’s Degree (4 years of college) in relevant subject matter such as social services or public administration or equivalent experience and a minimum of 3 years’ experience in housing or social services case management. Wage range $14.58 – $17.49/hr depending on education and experience. Interested applicants should send cover letter and resume to HR@haphousing.org or Human Resources, 322 Main St, Springfield MA 01105. Please reference job number HSS25 in cover letter and subject line. Resumes accepted until position is filled.
Quality Assurance Specialist
HAPHousing™ is seeking a Quality Assurance Specialist for its Housing Support Services department to assist with tracking data and compliance of state and federal guidelines within various shelter programs. Excellent organizational, written and verbal communication skills required, as well as the ability to work independently. Must have advanced knowledge of data organization tools & database management, including spreadsheets, file and audit management, graphical aides and strong attention to detail. Housing and/or Social Service background a plus. BA or equivalent experience plus a minimum of 5 years related experience required. Bi-lingual (English/Spanish) preferred. Wage between $17.32 – 20.78/hr depending on education and experience, plus excellent benefits. Interested applicants should send cover letter & resume to HR@haphousing.org by August 28th. Please reference job number HSS21 in cover letter and subject line.
