Category Archives: Meeting Minutes

Individual Services Meeting Minutes – 11/2/17

Individual Services Meeting Minutes – 11/2/17
 
In attendance: Grechar Aquino, FOH, Jesus Arce, Springfield Office of Housing, Sarah Hills, Eliot-CHS , Janice Humason, FOH, Nichole King-Bodiford, FOH, Jay Levy, Eliot CHS, Terry Maxey, Open Door, Gerry McCafferty, City of Springfield, Donna Nadeau, DHCD, Digno Ortiz, FOH, Christina Ruest, FOH, Pamela Schwartz, Network, Stephanie Tonelli, FOH, Delphine Wray, FOH
Hampden County CoC Update (Gerry McCafferty): The shift to the new coordinated entry system (replacing HomeLink) is underway.  It combines the by-name list with HMIS info to allow for more complete information and history on the people being served.  The next step is a training on Nov. 15 to inform people about how to “refer in” to the system.  The group conducted a brainstorm of groups to reach out to, e.g., Providence Hospital, Noble Hospital, New North Citizens Council, Holyoke and Chicopee Police Departments, etc. Also upcoming is building out the system so it allows for making links to available housing, which will enable housing matches outside of and in between case conferencing meetings.  This should be up and running in the next few weeks.
They are housing roughly 10 people/month in recent months, up from average of 4-6.  This is a function of the Build for Zero strategy work, which includes putting in place systems to free up housing units and connect people to them as quickly as possible. Fantastic progress!
Based on street outreach, it is now understood that people living on the street go to Craig’s Doors in Amherst once their shelter opens (11/1).  Gerry will be reaching out to staff there to help bring them into the Hampden coordinated entry system to make it more possible to house these individuals before the shelter closes in May. This underscores the importance of cross-county coordination.
Three County CoC Update (Jay Levy): The seasonal shelters – interfaith cot and Craig’s Doors – is opening today.  The region is moving forward with coordinated entry, the 1-800 number is getting ready to launch; waiting on DHCD’s incorporation of the assessment tool into HMIS; the veterans committee is going strong.
Feedback on ICHH training question: ICHH asked for feedback from Network members regarding training needs for frontline staff working with all populations.  Specifically, the question is whether staff who may be focused on clinical concerns can miss tenancy-related issues which could de-stabilize an individual or family and lead to eviction/homelessness, e.g. failed unit inspections, missing deadlines for subsidy recertification paperwork, not reporting changes in income or family composition, problems with neighbors, etc.  Is this kind of training Network members would like to see?
Discussion:  The consensus is YES, this would be a useful training.  Housing stability can be tough to tackle when dealing with clinical issues.  Gerry will follow-up directly with Dave to get more info about what may be possible and will report back.
Network future discussion: Pamela informed the group of the Network Leadership  Council’s decision made at a meeting on 10/25: in view of the Network’s funding situation (likely not funded this fiscal year), the next 2 months will be utilized to retain committee feedback and professional facilitation to sort out the continuity of the Network without staffing.  The interim LC steering committee is meeting on 11/20 to discuss next steps more completely.  This committee meeting is the first opportunity to provide direct input on what is most useful (which will be relayed to the LC).  Comments included:
  • very useful to get big-picture info (not client specific) around the work that is being done; very helpful and informative
  • very important to have the opportunity for both CoC’s to come together and exchange info,
  • challenging to deal with meeting overload in general; would be good to examine: what are we doing, what is the goal, what needs to happen to get us there
  • Possible suggestions for reconfiguration included: inserting brief big picture updates at the start of case conferencing meetings (but it was noted that that would not allow for CoC’s to come together); meet bi-monthly or quarterly as a regional committee meeting, rotating facilitation duties; switch off between veterans and individuals so that still one monthly meeting
We will meet next (and continue this discussion) on:
Thursday, December 7
9:30 am – 11:00 am, Northampton Senior Center

Veterans Committee Meeting Minutes – 10/27/17

Veterans Committee Meeting Minutes – October 27, 2017

In attendance: Steve Connor, Veterans Services, Sue Moorman, HUD-VASH, Katherine Persons, Veterans, Inc., Pamela Schwartz, Network, Kate Sweester-Owens, HUD-VASH, Allie Wilson-Pierce, HUD-VASH 

Our discussion this meeting focused on the debrief from the Network’s Leadership Council meeting on 10/25 in which it was decided that due to the funding situation (the Network has not yet been funded this year and it is unlikely it will be), the LC will use this opportunity to review Network functions and determine (with the help of a facilitator) how best to sustain the important value of the Network.
The group discussion reached consensus on the following:
  • the Network veteran meetings are very valuable for ensuring communication up and down the 91 corridor and for providing opportunities for innovative collaboration (e.g., the implementation of new systems to identify veterans in Hampden County Corrections flowed from these meetings). Everyone in attendance felt very committed to continuing to meet (and attributed this meeting’s low attendance to known conflicts, noting high level of attendance in preceding meetings)
  • Meeting every 2 months, alternating between Springfield and Northampton would be sufficient to accomplish their goals
  • Rotating the coordination of scheduling and reminder notice/agenda creation could be accomplished by committee members
  • At our next meeting we will discuss assigning “volunteer” facilitation roles and schedule meetings for 2018
  • Pamela will relay this discussion to the Network’s interim steering Committee which is meeting on Nov. 20 to discuss next steps for Network planning.
  • Confirmed next meeting date (previously scheduled) for Friday, Dec. 1, 9:15 am, MHA

Individual Services Meeting Minutes – 10/5/17

Individual Services Meeting Minutes
October 5, 2017
In attendance: Jesus Arce, City of Springfield, Sam Cunningham, ServiceNet, Sarah Hills, Eliot Homeless Services, Peg Keller, City of Northampton, Jay Levy, Eliot CHS-Homeless Services, Donna Nadeau, DHCD, Pamela Schwartz, Network, Rachel Weiss, Craig’s Doors, Lynn White, Viability

Update on Coordinated Entry 
  • 1-800 number:  Jay shared an update regarding the nearing release of the 3 County CoC’s coordinated 1-800 number to provide resource and referral information to people experiencing or at risk of homelessness.  Soldier On is administering the calling center (building off of their veterans hotline).  It will be open Monday through Friday, exact hours still to be determined.  Eliot Services and others are involved in training the staff.
  • Jay also reported that the coordinated entry assessment tool (an adapted version of the AZ Matrix tool) will soon be launched.  They are waiting on DHCD to integrate this tool into the HMIS system (suggested by November 1).  This will make data entry and implementation of a prioritization list more immediately doable.
 
Program updates
ServiceNet: Sam reported that cot shelter is almost fully staffed and ready to go (looking for bi-lingual staff person).  Trainings are underway around opioid awareness, Narcan, de-escalation, etc. A new doctor from Health Care for the Homeless is now on board.  Sam also noted that 173 people used the resource center this past summer, down from 207 last summer.
Peg noted from Northampton’s Next Step meeting that Eliot Services identified 25-30 unsheltered individuals in Northampton, more than ever before.  She also noted that the Easthampton overflow shelter is on track for opening on time.
Craig’s Doors:  Rachel reported that she and Jade are now co-executive directors with Rebekah Wilder’s departure.  It’s all systems go as they prepare for shelter opening on November 1. There are 3 managers this year, 2 with previous experience at the shelter. They are also incorporating extensive training as noted above and developing policies and procedures. Assuming traffic at the new Resource Center will pick up once the shelter is open.  They are also exploring developing overflow space at area churches.
Data Review:
We reviewed the 3 County CoC’s 2017 Annual Report and Point in Time Count Report, both required submissions by HUD.
Some discussion points:
  • Noted the increase in the unsheltered count, which Jay attributed to both better outreach and identification and the impact of the opioid crisis.
  • Under housing inventory, it was recorded that there was an increase in rapid re-housing beds of 100.  We agreed to follow-up with the CoC on this number since there is a lack of clarity around where those units came from (who is funded) and where they are located.
  • Winter shelter beds were also pulled out as a data point and we agreed to follow-up to better understand that as a measure (is that HUD’s?).
  • Interesting to see data around increase in job and income growth.
The group agreed that reviewing this data and better understanding what is submitted to HUD is useful to connect to both the goal of quality data collection and the underlying goal of ending homelessness.  We will continue the discussion at the next 3 County meeting.
Next meetings:
11/2, 10:30-noon, Springfield
12/7, 10:30-noon, Northampton – note: we agreed to permanently shift the meeting time in Northampton to 10:30-noon

Secure Jobs Advisory Committee Minutes – 10/4/17

Secure Jobs Meeting Minutes – 10/4/17
In attendance: Dawn DiStefano, Square One, Bud Delphin, CareerPoint, Lisa Lapierre, Franklin Hampshire Career Center, Maegan Pedemonti, Way Finders, George Ryan, Hampden County Regional Employment Board, Pamela Schwartz, Network, Pamela Wotjkowski, BerkshireWorks
September Progress Report review (click here):
11 placements as of 9/30
focusing efforts on raising wage to livable wage
success story featured great partnership with Amazon
Program Updates
 

CareerPoint: Bud reported that CareerPoint is working hard in concert with others to prepare for providing support to Puerto Rican residents that will be moving into the area.  A big effort to identify support mechanisms in all areas of life, including career support.

Franklin Hampshire Career Center:  Lisa reported that the career center has consolidated so that all services are operating out of the Greenfield office with an out-station location at Forbes Library in Northampton.  There will be regularly scheduled services in Northampton on Mondays and Wednesdays, including unemployment walk-in hours.  Weekly job search workshops will be offered on Thursdays and intermittent info sessions on WIOA and disability programs will be scheduled.
Lisa also reported some confusion around reimbursement for clients served through the SJ program last year and around available resources this year.  We agreed that reaching out to Ashley for a clarifying conversation would be appropriate.
BerkshireWorks: Pam reported that Johnny Miranda from Way Finders is coming to the Berkshires to do a training around workforce development.  Pam also noted the rise in young people seeking services.
Planning for Career Services Workshop
 
The group confirmed the date and time and location for this workshop: Wed., 11/15, 2-4 pm, CareerPoint in Holyoke.
We brainstormed outreach to providers, including front line and managerial staff:
shelter providers, CHD, VOC, NEFWC,  WF, FOH, ServiceNet
DTA, DHCD, MRC
community colleges – HCC, STCC (Bud), GCC (Lisa)
Survival Centers – Amherst, Northampton Survival Center
Community Action
McKinney Vento reps –
BHN, CSO
Springfield Works
Eliot Services –
Viability (formerly Human Resources Unlimited)
River Valley Counseling
Three County CoC
Holyoke Health Center
Clean Slate
The understanding is that career centers will talk amongst themselves about how to divide up presenting on available resources (since there is extensive overlap among the centers).  We agreed we would leave plenty of time for Q&A and perhaps break-outs by sub-region.  We agreed we would circulate the invitation across the 4 counties, understanding that turn-out from the Berkshires will be minimal but at least it will be useful for career center staff.
After brainstorming language for the flyer, Pamela agreed she would do a draft flyer and circulate for feedback.  Bud may enlist a person at CP to help with graphics.  We will aim to get it out early next week.
Next meeting:  Wed., 11/1, 11 am – 12: 15 pm.  We will finalize workshop format then.